If you've been using momondo successfully up until now, try closing your browser and starting again. Please send us a message and we'll try to figure out what went wrong. Probably something about the web browser you are using made momondo think you are a bot. They tend to try to cram large suitcases in the overhead bin, and they prattle on about celebrities they know while you are trying to watch the movie. For example, we don't want bots running about trying to book airline tickets. Bots are generally a good thing, but some web pages are for humans only. momondo uses bots to search for travel deals. Search engines like Google use robots to build up search results. What is a bot?Ī bot, or robot, or crawler is software that visits web sites and collects data from them without a human present. To other consumers, do your part and read the fine print and prompts properly and do not listen to the person on the counter if what they are claiming is suspicious.If you are seeing this page, it means that momondo thinks you are a "bot", and the page you were trying to get to is only useful for humans. With a wide selection of economy, luxury, and SUV rentals, check out current rental rates today and explore Los Angeles rental cars. Thank you to the Thrifty representative who assisted us. Reserve a Hertz car rental at Los Angeles - LAX Marriott Hotel. airport (LAX) with .kr to unlock great prices, special member discounts, and more. While this has regained our faith in Thrifty customer service, this has reminded us of how much lies and greed there can be in this business, whether it's the employee or the corporation itself. Reserve your car rental from Hertz at Los Angeles Intl. Finally today, they responded they will refund the added insurance. Avoid at all cost!!!! I am still working with them and will see where it ends as they are currently unwilling to correct their deceitful practice… _ EDIT: 11/28 - After receiving two typical copy and paste rejection letters for our requests for refunds, I kept insisting on speaking with a supervisor in hopes that I will be able to speak to a human directly to express our concerns from human to human. DO NOT RENT WITH THRIFTY at the LAX LOCATION. Use the search function and look for keywords such as ” insurance” and you will see! It may be the employee or it may be the management, or a collective effort in dirty corporate business, but this is unacceptable! We have used Thrifty in the past and have not had this trouble. This is WRONG and we have since found many similar reviews relating to such incidents at this exact location. It is the company that has breached the terms and performed NOT just unsatisfactory, but IMPROPERLY with the intention to deceive. He deliberately lied and took advantage of my less-experienced companion during the check-in. Our driver already has rental car insurance and is covered. They were NOT MANDATORY but he confirmed it was REQUIRED and presented it as mandatory. We have later found out their your terms and conditions stated on the website that the added protections are in fact optional. We needed the car, of course, so if something is required, we have no choice but to sign! So that argument will NOT work. I contacted Thrifty email support and was advised they will not make adjustments because it has been signed. Regardless, our total ended up coming out to $444, which is double the amount and is ridiculously high! We later realized it was mainly because of the add-on protection/insurance which is optional! However, the employee at the LAX office advised us the add-ons are REQUIRED after we asked him to confirm so. We are aware of small fees that are added after. This review is for their Thrifty division, which is essentially the same company! Deceitful business! Filed for bankruptcy on ! They will add insurance without any proper information and will tell you it is mandatory, but it is not!! We booked with expedia for a quoted total of $226.
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